Estimated Arrival: Between May 25 and May 29. *ETA to USA Only
Shipping & Returns: Free Shipping [Continental USA Only]. All The Time. On all orders.
QQ-S Pro 3D Printer (an upgraded version of QQ-S)developed by FLSUN uses a 32-bit motherboard and automatic leveling mode. QQ-S Pro movement system uses high-precision linear optical axis with self-lubricating graphite bearing, which obtain good printing accuracy and virtually no noise during high-speed movement. Support offline, USB and Wi-Fi printing modes. The powerful Titan extruder is compatible with many common filaments on the market, and is especially suitable for hard filament such as PLA. The default printing speed of QQ-S Pro is 60mm/s, even running at 100mm/s, better printing quality can be obtained
Building Size:255*360mm (10in x 14in)
Product Size(L*W*H): 380*380*780mm (15in x 15in x 30in)
Total Weight: 11.5kg (25lbs)
Extruder Number: 1
Extruder Diameter: 0.4mm
Printing Speed: Default: 60mm/s MAX: 100mm/s
File Format: STL/OBJ/AMF
Printing Software: Cura/Repetier/Simplify3D
Precision: +/- 0.1mm
Filament diameter: 1.75mm
Working model: SD Card/USB/Wi-Fi
Nozzle temp: 240 degrees C
Bed temp: 90 degrees C
Voltage: input:115-230V, output: 24V
Print Via USB
Print Via Wi-Fi
|Other Spare Parts [not consumables]||6 months|
|Consumables [Heating Block, Nozzle, Metal Throat, Belts, Power Cable, TF Card & Reader, USB Cable, PTFE Tube]||3 months|
Conditions not covered by warranty:
Order number is not provided
The printer and worn parts are beyond warranty period
Malfunction and damage is caused by personal retro fitting of the machine
Malfunction and damage is caused by natural disaster (fire, flood earthquake, lightening, etc)
Malfunction and damage due to incorrect installation and use
Malfunction and damage is caused by use of the printer in non-recommended working environments warranty:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for shipment (within 2-3 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit card, it will ship within 2-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at email@example.com
In the United States we offer Free Shipping on all orders with USPS, UPS, and Fedex.
Free Shipping transit times are between 3-7 business days.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
1) No-reason return service can be provided within 7 days of receiving the product, and the shipping cost incurred for the return will be borne by FLSUN.
2) No reason return service can be provided within 30 days of receiving the product, and the shipping cost incurred for the return will be borne by the returning party.
Return service will not be provided in the following cases ：
× The product sent to FLSUN for return and refund service does not include all original accessories, attachments or packaging, or any item is not in new or like-new condition, i.e., has cracks, dents or scratches.
× No legitimate proof of purchase, receipt or invoice is provided or is reasonably believed to be forged or tampered with.
× Any failure or damage to the product was caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign objects (water, oil, sand, etc.) or
improper installation or operation.
× The product label, serial number, waterproof mark, etc. have been tampered with.
× Damage to the product caused by uncontrollable external factors, including fire, flood, high wind, or lightning strike.
× The product is not delivered to FLSUN within seven (7) calendar days after FLSUN issues a refund service confirmation.
× Other cases specified in this policy.
Request for replacement service：
√ Within fifteen (15) days of receipt of the product, if the product has suffered significant damage in transit, provided that a certificate of damage issued by the carrier is provided to FLSUN.
√ Within fifteen days of receipt of the product if the product does not conform to the original description of the product in one or more material respects.
√ If the product fails to perform, within fifteen days of receipt of the product.
Replacement service will not be provided in the following cases：
× Service is requested more than fifteen days after receipt of the product.
× No legal proof of purchase, receipt or invoice is provided, or there is reason to believe that it has been forged or tampered with.
× The product sent to FLSUN for replacement does not include all original parts, accessories, and packaging, or contains items damaged due to user error.
× The product is found to be free of defects after all appropriate tests are conducted by FLSUN.
× Any failure or damage to the product is caused by unauthorized use or modification of the product, including exposure to wet environments, entry of foreign objects (water, oil, sand, etc.), or incorrect installation or operation.
× There are signs of tampering with product labels, serial numbers, water damage marks, etc.
× The damage was caused by external factors beyond control, including fire, flood, high wind, or lightning strike.
× The received product is not returned to FLSUN within seven days after FLSUN confirms the replacement.
× Proof of damage during transportation issued by the carrier cannot be provided.
× Other cases specified in this policy.
Work to be done before obtaining after-sales service：
√ The buyer must provide sufficient proof of purchase.
√ FLSUN must document when the buyer troubleshoots the product.
√ The serial number of the defective product and/or visible proof describing the defect is required.
√ It may be necessary to return the product for quality inspection.
Valid proof of purchase :
Order number for online purchase through FLSUN or an authorized FLSUN distributor.
A dated sales receipt from an authorized FLSUN distributor showing the description and price of the product.
Please note that more than one type of proof of purchase may be required to process warranty claims (e.g. remittance receipt and confirmation of the address to which the item was originally shipped)
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor’s website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website cannot be a discounter or auction website (i.e.: eBay, Overstock, etc.)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
QUESTIONS & ANSWERS
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