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All Reviews

Based on 16 reviews
94%
(15)
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6%
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Highly Recommended

I purchased this printer to not become an FDM hobbyist rather to support other interests from a parts creation standpoint. My opinion is that a 3dprinter should be like a lathe or other manufacturing tool (additive or subtractive). Obviously you need to learn how to use it but you don't need to make it the focus of your endeavors. To that end it has 100% met my needs and I am currently reliably & successfully printing parts for my other projects (largely in PETG-CF). The folks at Qidi are the most responsive customer support department that I have encountered and Paradigm3d were great to purchase from (they even caught that I accidentally overpaid and refunded the difference!). I highly recommend both Qidi and Paradigm3d.

Great company

Received my xtool laser engraver from them... UPS had damaged the product...all was good except the rotary tool was dented...they right away sent me a new rotary....again great support and great to deal with...

R
Mosaic Palette 3 Pro
Roke (Phoenix, US)
Great Service

Quick, easy, and up front purchase.
Delivery was fast and the product arrived in perfect new condition.

Solid, well built machine.

I have not used it extensively yet but the unit does great out of the box with minimal setup or knowledge of 3d printers. Look forward to printing great things in the future.

Great service and quick shipping!

I contacted your customer service and was greeted by a very helpful person who answered all my questions. Ordered my laser Master 2 Pro and was pleasantly surprised at how quickly it was delivered! Keep up the great work! Thanks!

Missing hardware.

This is probably an Ortur issue and not a Paradigm issue. The kit was missing one of the tightening bolts for the z axis and the bracket on the back of the laser itself was poorly threaded if at all so it is nearly impossible to focus right now. As far as dealing with Paradigm I have no issues. Just disappointed in the end product.

Ortur laser

Very nice machine easy to put together can’t wait to start using it

Works as advertised

Very good pricing, prompt shipping, and thrilled with how well it works.

D
Ortur Laser Master 2 Pro S2 Laser Cutter/Engraver
Donald Morrison (Newport News, US)
Handy new tool for our crafting

Quite happy with the laser keeping in mind it is diode laser and does not have the power capabilities of a $6000 plus professional setup. The Ortur is made well, was easy to assemble once i found better viewable instructions online. You need a magnifying glass for the instructions that come with the devise. There's lots of space for project materials having almost 16 inches of workspace. The only thing that is somewhat lacking is the focus system. Since the laser is focused by moving the laser and not adjusting a lens. The track and thumbscrew method is very cumbersome and seems to wear at the track after little use. I purchased the Ortur focus accessory that looks to be a much better way to go. Maybe future models will come with this device.

One thing that the user must be aware of is that since this laser system is an open to the room device and not in an enclosure like the way more expensive engravers. Proper ventilation is necessary. I have mine next to an open window with a fan sucking the smoke out of the room. Weather just got cold so that's not an option for now. There are cases available for several hundred dollars and if your handy and build a case to ventilate smoke out a window.
As for material to cut and engrave, I've tried cheap underpayment plywood and it works good for engraving but not so well for cutting. Card stock and cardboard worked well for cutting. it's cheap to free and cuts fast to thinker with before using the more expensive materials. I found 3mm MDF works great for both cutting and engraving. Finished projects look great.
In my opinion if you plan to run a business with a laser this is not for you but for a crafty user or a tinkerer this is a great laser at this price point.

Very Happy

Really impressed with the unit. Also you thought of everything—extra module and wire—to make it better than new!

Good

The ortur did not come with instructions

Assembly manual problems

Many YouTube comments were related to the poor instruction manual... and I agree! A few parts were not included in the assembly manual (i.e., Angle Fasteners x 4). I assume they are used to attach my machine to a solid base.

I hope the Focal Gauge Board is better than the metallic cylindrical Focal Gauge illustrated in the manual (#15).

If a part could be assembled wrong, I did it. My "go-to" was one of the several YouTube assembly tutorial videos. All my questions and problems were solved.

I'm still giving a five star rating based on the machine's appearance and the comments other owners provided. I hope to start my laser today.

Ortur Laser Master 2 Pro S2 Laser Cutter/Engraver + Y-Axis Rotary Roller 2.0

Buy it!

Saw alot of good hype about this engraver, decided to go ahead and buy it. Customer service from Paradigm3dprinters was amazing and they made sure I got it as fast as possible. Current world affairs did cause a shipping delay. Got it assembled and engraving without much hassle. Already have sold product within 12 hours of it arriving. I even ended up getting the newest laser module available, the SF! Thanks Paradigm3DPrinters!